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Startup Success Associate

Department: Programming
Location: Mexico City, MX

MassChallenge is the world’s most startup friendly accelerator, connecting high- impact startups with the resources they need to launch and succeed. Founded in Mexico in 2015, MassChallenge provides startups with a wide range of support, including office space, connections to a vast network of innovative leaders, corporate executives, seasoned entrepreneurs, experts, and investors.

If you are a young professional looking to learn and have a passion for innovation and entrepreneurship, we want to meet you! MassChallenge Mexico is looking for a Startup Success Associate to help us run, administrate and organize projects and activities of the Mexican Accelerator in cooperation with our Startup Success team. Startup Success Associate tasks include coordinate mentorship hours, office hours and follow-up startups needs during the Acceleration Program at MassChallenge. As a Startup Success Associate, you will be directly involved in all aspects of Startup Success services.

What You’ll Do:

  • Coordinate experts and startups activities for the acceleration program.
  • Execute working plans for accelerator programs.
  • Assist with events related to Startup Success.
  • Customer Service towards the startups, Help entrepreneurs win!

Who You Are:

  • 0-1 years in a startup or innovative business
  • Bachelor’s degree required in engineering or management.
  • Goal-oriented, ambitious, self-starter, detail oriented and passionate
  • A professional, hands-on, resourceful style with the ability to work independently and as a team player, and to take initiative and manage multiple tasks and projects at a time.
  • Ability to collaborate across teams to support startups and resolve issues
  • Friendly and energetic personality with a customer service focus
  • Exceptional interpersonal, written and oral communication (fluency in English and Spanish mandatory), and customer relationship-building skills, across multiple levels of management.
  • Ability to prioritize and execute multiple projects efficiently and simultaneously
  • Dedication to and enthusiasm for our mission of “Help entrepreneurs win!”
  • Self-management

Who We Are
MassChallenge is the most startup-friendly accelerator on the planet. No equity and not-for-profit, we are obsessed with helping entrepreneurs from all backgrounds, industries, and regions around the world. We also reward the highest-impact startups through a competition to win a portion of several million dollars in equity-free cash awards. Through our global network of accelerators in Boston, Israel, Mexico, Rhode Island, Switzerland, Texas and the UK, and unrivaled access to our corporate partners, we can have a massive impact - driving growth and creating value the world over.

How We Work 
We envision a creative and inspired society in which everyone recognizes that they can define their future and is empowered to maximize their impact. Our mission is BIG and so we are a team that gives 110% to it every day. Our Guiding Principles ensure we stay true to our mission and our core beliefs:

  • Impact Now: Think big, act big, know that you can change the world.
  • Be Genuine: Give trust and earn respect.
  • Help Entrepreneurs Win: Startups first in every facet of our business.
  • Team Up: Work together, empower your teammates, laugh often.
  • Own It: Celebrate wins; embrace failures; this is how we learn together. Be at cause.

Why You Should Join Us
We believe working at MassChallenge is fulfilling because of the mission, challenging because of the pace and work, and rewarding because you get to build to the next step in your career here. When you join MassChallenge you join an incredible team and network of innovators and entrepreneurs, you take ownership over significant and strategically important projects, you focus on impact and output, and you help catalyze a global renaissance.

How to Apply
In addition to completing the online application and providing your resume, please include a one-page cover letter in which you tell us about yourself, why you want to work at MassChallenge and why you are a perfect match for this job.  

Our goal is for our team and culture to reflect the diversity of the global community we serve. Employment at MassChallenge is contingent upon verification of identity and eligibility to work in the country that the position is based in, based on applicable laws.

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